Return of laminate
After purchasing the selected laminate, you often have to deal with returning it to the store due to various reasons. But, as a rule, almost all sellers do not want to accept this product back, citing many factors.
The goal of any store is to sell goods, and not to accept them back; this is too troublesome. Therefore, many buyers do not know how to properly return laminate flooring to the store. Let's describe in detail the moment of return.
The content of the article
How to return low-quality laminate to the store
To return low-quality laminate you must provide:
- In writing, a claim for the return of the laminate, which must be properly executed, in accordance with the laws.
- Accompanying documents.
- A receipt with a specific payment amount.
ATTENTION: To begin with, the laminate should lie unopened for a couple of days. Then open one box and look at the product. If there are chips, cracks, bulges, or the selected color does not match, then feel free to coordinate a refund of the entire purchase.
HELP: You can replace the product without making a refund. This will save time.
If you started laying laminate flooring yourself and discovered unevenness and inconsistencies in the product, then it is practically impossible to return the laid laminate flooring.
ATTENTION: This can be done if you had the installation done by professional installers from an official company or enterprise.After drawing up the act, it should be recorded with the relevant authority. Only then will you be able to get your money back and plus the seller must pay all relevant costs for documents.
How to return laminate flooring if the warranty period has expired
Quite often, the manufacturer specifies guarantees from the date of production and up to 2 years of shelf life. But time is lost on customs, transportation, and warehousing. Then wholesale buyers represented by store sellers put out expired goods whose warranty period has passed. This document is quite difficult for an ordinary buyer to obtain.
It is almost impossible to return laminate if the warranty period has already expired. Therefore, to prevent this phenomenon from happening, you should request when purchasing a certificate from the manufacturer of the product, which clearly states the warranty period dates. Sellers themselves set deadlines for goods and therefore you need to protect yourself in case the goods are returned:
- Conclude an agreement that specifies a warranty period of at least 2 years from the date of purchase.
- Have a receipt for the product.
- It is advisable to have the laminate installed by a representative from the store. Then, if any problems are detected, you can quickly return the product, even after the warranty has expired.
Some products have a shelf life of up to 10 years, but this must be stated.
ATTENTION: When purchasing expensive laminate flooring, immediately draw up an agreement with clearly stated return periods.