How to buy furniture in an online store and not regret it

Purchasing furniture is an important purchase and becomes a real event. This is an expensive item that lasts for decades. I want a table or sideboard, sofa or wall to fit into the interior, be of high quality and easy to use.

Today, a piece of furniture can still be purchased at a furniture store. Often sellers of this product are found at the market. Recently, a new service has appeared: online stores. Buyers now have another way to purchase the goods they are interested in. How to feel about a purchase that you cannot first touch with your hands? Is furniture one of the goods that can be purchased online? Let's figure this out together.

Advantages of buying furniture online

Purchasing items through online stores has undeniable advantages.

• The price is much lower than in the store. After all, in this case there are no costs for renting retail space, and staff salary costs are reduced.
• Available information about the product. On many sites, when you click on a photo of a model, an image of the internal structure appears. But on some resources this does not happen. It is better to place an order where there is a complete model diagram.
• Delivery is usually free.There is no need to search for a cargo taxi and loaders. You can also immediately agree to lift the goods to the floor.

IMPORTANT! Delivery of purchased goods to the apartment is a service that is paid additionally.

• Many online stores have a furniture assembly specialist. The consultant can immediately offer installation services. The price is agreed upon immediately. Time spent searching for the right specialist will be saved.
• Making an order is easy. You can fill out the application fields and submit online. A few minutes later, the store manager gets in touch to clarify the details. You can just make a phone call. It is enough to name the product code, which is located under the photo.
• The buyer is provided with a guarantee for the purchased products.
• Saving time, nerves and money.

Disadvantages of buying furniture through an online store

However, not everything is so smooth. Such purchases also have their downsides.

• Unfortunately, you can end up on the site of scammers. In such cases, they ask for payment in advance.

IMPORTANT! You shouldn't part with your money right away. Conscientious employees of a reliable online store always receive payment only after the furniture is delivered.

• If there is no diagram of the internal structure of the model, then there is no confidence that they will bring what you need. Not every assistant will tell the truth about how, for example, the inside of a closet is arranged. One customer needs 5 shelves, another 1 and a bar for hanging clothes.

ADVICE! In such cases, it is necessary to unpack the delivered goods, check the design and only then pay. And the best option would be not to contact a resource that does not provide all the necessary information.

• And the main disadvantage is that you cannot touch the products with your hands, there is no tactile contact.It is impossible to understand whether the chair is hard or soft, whether the chair is rough or smooth. This can be a little annoying and later turn into disappointment.

How to make a successful purchase in an online store

In order to avoid troubles, you must immediately pay attention to the following aspects.

• Site quality: content, quality of secure connection, resource improvements.
• Availability of details of a legal entity: documents, acts, contracts, invoices, invoices.
• Contacts, company address.
• Checking account.
• BIC bank.
• TIN.
• OGRN of the organization.
• Company name.
• Availability of information about the seller on the website of the Federal Tax Service.

Signs of a bona fide seller

• If a store employee calls the customer back after placing an order, but before payment, to clarify the details, this is a sign of a legitimate resource.
• Often an online store is a structural division of a factory that produces goods. This is the best option, since the furniture is sold directly by the manufacturer, without any intermediaries.
• Possibility to discuss the form of payment. This may be cash, which is transferred to the persons delivering the product and documents for it. Payment can also be made by card if the persons accompanying the delivery have the appropriate device.

Additional information about the seller on the website

You should also pay attention to some other data that helps clarify the situation:

• transparency of domain information;
• contact numbers (at least 2);
• customer reviews;
• forum for users.

Enjoy the shopping!