The scanner does not scan, what should I do?

Despite the type of device, problems can occur for everyone over time. However, it is necessary to know not only the causes of the problem, but also ways to solve them. Thus, in this article we will consider a situation in which the scanner ceases to fully function, and we will also analyze the algorithm of actions to resolve it.

Basic mistakes

There are many wrong things to do when interacting with equipment. They can one way or another lead to serious damage. So, below are the most common manipulations that users perform:

• Most people trust the automatic settings of the unit, however, this is not advisable. There can be pronounced consequences when cropping an image. Some models may fail due to a misunderstanding of the picture parameters.
• In addition, the document guides may not be adjusted correctly. Therefore, the aggregate does not find the object. This category of errors may also include a transverse position, or the indicators are set to completely different values.
• Don't forget that it makes sense to set the resolution accordingly.
• You can often notice that the owner loads too much material into one process.Most likely, this will ultimately lead to a cancellation of the submission.
• It is important to pay attention to the shade of the document being submitted. If it is really light, the scanner may not recognize the paper.

Why does the matrix not start from the scanner?

You can also identify a huge number of reasons why this or that situation arises. To be sure to sort out all the possible options, it is recommended to pay attention to the following aspects:

• The most common case is when an error is presented when starting work. This can be explained by the fact that an unreliable source was initially selected directly in a special program for the scanner.
• In addition, the quality may have been set to very low. Most often, to prevent the problem, an application is downloaded to a personal computer.
• Due to long-term operation of the device, a significant amount of dust can accumulate, which directly affects the performance of the structure.

ATTENTION! Small particles of debris can be located not only on the site, but also directly inside the glass slats.

• The user often specifies incorrect settings. For example, for paper size A5, parameters for A4 format were presented.
• It is also possible to activate the function, which is responsible for independently eliminating the tilt.
• Adjusting document width should not be overlooked. Incorrect placement may result in failure.
• It is important to check for the presence of foreign objects during functionality. They can also interfere with activities.
• It is possible that the output object is simply not suitable for the procedure in the equipment used.
• If you have used the unit for a long time, the temperature inside may increase noticeably, which will negatively affect the engine in the future. Thus, most likely, the device switched to energy saving mode.
• It is advisable to double-check that you may have clicked on the tool called “skip blank page”.

Instructions on how to solve the problem if the scanner does not scan

Of course, for each case there is a certain solution to the problem. Therefore, in case of malfunctions, it is recommended to adhere to the following actions:

• The first step is to reboot all structures that are involved in the activity. This is done by disconnecting them from the main power supply.
• Next, it is important to close all existing programs on the PC and also reboot.
• After which you can plug the cable into the appropriate connector and start it.
• Finally, you need to double-check the functionality.

IMPORTANT! First, you should wipe the entire structure from possible dust with a soft cloth.

If you are left without a positive result, then you will have to prefer a slightly different outcome of events:

• It's worth rechecking the wires. To do this, you need to connect it to other holes. If the operation is unchanged, then you can connect another USB port to the scanner. This way you can check the functionality of the product.

It is important to note the problems with the software.

• To do this, you need to disconnect the scanning device from your PC.
• Then find and launch the “programs and features” section on your computer.
• After this, you need to find a special utility for the printer. This is what needs to be removed. The instructions that will be provided from the very beginning of the process will undoubtedly help you with this.
• Now you will need to reactivate it and put the device back into operation.