The printer queues and does not print
Modern printers are not difficult to use. Regardless of the model and type of device, the principle of operation is quite simple. Usually, answers to all questions can be found in the instructions and operating instructions for the device. However, sometimes the normal functioning of equipment is disrupted for various reasons.
One of the most common problems is the lack of a printing process when there is a queue. The printer queues but does not print. We will try to help solve this problem and answer any questions you may have.
The content of the article
What is the reason: checking the printer
This situation may cause operational difficulties or stop the functioning of the entire system. At home, there is time to correct the deficiency, but in the context of the functioning of an entire office, this hitch can lead to serious difficulties. Before restoring the operation of the device and performing various manipulations, you need to find out the cause of the problem. To do this, carefully inspect the case, paying special attention to the following points:
- Correct connection of all wires to the power source and to the computer.
- Software version and availability of drivers.
- System settings and operating mode selection.
- The presence of defects in the design of the equipment itself: mechanical damage, paper jams, lack of a cartridge.
Most often, the cause is the problems and system failures described above.These problems can be easily fixed at home.
IMPORTANT: Do not carry out repairs yourself, contact a service center for help, where you will receive free assistance with a warranty card.
How can I resume printing in this situation?
If, after inspection and thorough diagnostics, you were able to discover the source of the problem, you can begin to fix it. To do this, use the step-by-step plan for restoring printing:
- Make sure that all wires are correctly connected to the correct sockets and check their integrity. Replace if necessary.
- Inspect the outer casing, remove any crumpled paper, and refill the cartridge.
- Go to the printer settings and set it to “default” mode. If there are several devices, select the required option as the main one for printing.
After completing all the manipulations, the equipment should work and fix the problem with printing documents.
IMPORTANT: You may need to clear the print queue after you resolve the issue. When you click on a printout multiple times (if the printer is not working), the queue becomes clogged. This may result in multiple files being printed over and over again.
A network printer works in conjunction with a local group of connected devices, so its operation may depend on the state of the associated equipment of the entire group. It is important to consider that for the printer to function, the main computer must be powered on and have access to the network, acting as a server for collecting and sending information for printing.
Check in the “devices and printers” menu section the specified operating mode for a specific device type. There should be a checkmark next to the printer used to output information.If it is missing, you need to change the settings and configure the system for normal operation.
