The printer does not see the paper, what should I do?

Printers are special peripheral devices designed to convert and output information from electronic files and documents into printed form on paper. Nowadays, various versions of devices have been created, differing in the method of printing, component mechanisms, design... But despite such diversity, the main task and principle of operation do not change.

Printing consists of several steps:

• Correct connection of equipment.
• Installation of software and drivers for computer recognition of equipment.
• Configure the necessary parameters and regulate the displayed text and image.
• Mechanical operation of the system and imprinting on paper using dyes.
• Outputting the document in printed form.

Sometimes during the work process, users experience problems with the functioning of the printer. One of the most common is a problem with the use of paper; the printer displays a message that it does not see it. In our article we will try to analyze possible causes and ways to eliminate them.

What to do if the printer does not see the paper?

Initially, if a dialog box appears on your computer warning that there is no paper, you should check the corresponding compartment.Usually, at high printing rates and large volumes of documents, users forget to replenish the supply of sheets on time, so there is a hitch when printing documents. This problem is easy to fix; you just need to replenish the supply on time and monitor the condition of the sheets in the compartment. But if the printer writes that there is no paper in the tray, but there is paper there, then you need to look for a problem elsewhere.

If nothing has changed after topping up, try rebooting the system. To do this, turn off the equipment and after a few minutes reconnect the equipment to the network. Modern models are equipped with an automatic diagnostic and troubleshooting system, which is activated when reconnected.

IMPORTANT: These actions can eliminate the cause in most cases, but there are situations when the problem lies in the quality of the paper medium and system settings.

How to solve a problem

If the usual steps described in the instructions do not help resolve the problem, it is worth identifying the reason why the printer stopped working. So why doesn't the printer see the paper? For convenience, we present a list of the most common problems and ways to solve them:

1. Wear of the paper pickup roller that guides one sheet of paper to be printed. Try manually pushing the sheet through when doing the sheet. If you succeed, then the reason has been found. In this case, repair the roller or replace it with a new part.
2. The limit holders in the sheet feed compartment are too tight, try loosening them or removing them completely.
3. The loaded ream of paper is too large, remove the excess.
4. Poor quality of paper media, very low or high density of the material.For diagnostics, print a page using cardboard. This may restore functionality.
5. Excess dust gets on the print head and paper feed roller. To solve the problem, clean the device and remove foreign elements.
6. The problem may be that the previous sheet of paper that was sent for printing was jammed. Inspect the case and internal parts; if there is a jammed area, carefully remove it.

In most of the situations described, you will be able to restore your workflow yourself to continue printing documents. If you doubt the correctness of the manipulations, you should contact a service center for diagnostics. Keep the warranty, under it they will be able to provide you with free assistance or replace the device.

IMPORTANT: To use the warranty card, do not repair or replace parts yourself, otherwise it will be invalid.

How to make diagnostics to identify errors?

Sometimes it can be difficult to discover the source of the problem on your own. In this case, it is necessary to automatically search for deficiencies using a computer. To do this, you need to do everything according to the instructions:

1. Connect the equipment to a power source and ensure pairing with the computer.
2. Launch your browser and open a new tab. After that, enter the request Microsoft fix it to download.
3. This program provides automatic diagnostics of the printer status and resolves problems.
4. Launch the application, set the appropriate operating mode.
5. If serious problems are found, make adjustments or repairs as necessary.

Working with the printer is not difficult; just read the basic instructions.In it you can find a detailed description of connecting and changing print settings. To improve the quality and simplify the work with the device, we recommend that you learn more about additional features and read information on the Internet. It will also be useful to use some tips:

• Use paper that is best suited for your specific printer type.
• Do not mix different paper sizes. It is not recommended to use paper that differs in thickness.
• Use only high-quality materials for printing documents.
• Periodically check the condition of the equipment and carry out diagnostics of the device.
• Periodically clean the equipment from accumulated dust and foreign objects. Avoid paper jams and remove them from the roller promptly.
• Check the software settings, driver versions, and do not connect the printer to third-party computers.