The printer does not print black

Some users of modern printers have encountered such a problem as the lack of black color when printing documents or images. The absence of one of the primary colors when printing can be caused by a variety of problems, and some of them can be corrected independently if the user has minimal skills in handling office equipment.

This material will discuss the main reasons why a printer may stop printing with black ink, and will also provide several techniques for troubleshooting problems yourself.

Why doesn't the printer print black?

The main problems that cause the lack of black color, office equipment repair specialists include:

• Mechanical damage to the printhead (print head)
• Drying nozzles or clogged PG
• Ink that is not suitable for the device or that there is no ink
• Unprofessional cartridge refilling
• Problems with the ink level control system
• Software problems (faulty drivers)

In cases where there are suspicions of problems with the print head, it is recommended to seek the help of specialists from service centers. The print head is one of the main elements of the device, and if the PG is damaged, it most often cannot be repaired.Most likely, specialists will offer to replace the damaged part with a new one.

Reference! In cases where the general condition of the printer is far from ideal (for example, when the device has become outdated over the years of operation), it will be much more profitable to purchase new equipment than to replace the PG of an old one.

Incorrect ink

However, the reason for the lack of black color does not always lie precisely in the ink, and most often, first of all, you need to check the level and quality of the ink filled into the device. To determine whether ink is compatible with your device, you should look for information about the type of ink on the bottle in which it is stored.

The easiest way to get rid of an ink problem is to replace the cartridge with a new one. If the printer stops printing black because it has run out of material, you can refill the old cartridge yourself.

Driver problems

Often the cause of the problem may lie in the printer drivers. In order to return the device to full functionality, you should:

1. Find the latest version of software for the printer you are using on the official website of the manufacturer.
2. Download new drivers and install them
3. Print a test page of text

If reinstalling the drivers did not help solve the problem, this can only indicate another kind of problem with the device.

The ink is dry

The printer may refuse to print in black even if the ink in the nozzles dries out or the print head becomes clogged. In order to clean the PG, you will need to wash it with a special agent, then, after 15-20 minutes of “drying”, the PG is put in place, the printer is started and the function of head cleaning or enhanced head cleaning is selected in its settings.This procedure can be repeated several times with pauses of 15-20 minutes.

Reference! Cleaning the print head is not a repair measure, but a preventative one, and it should be carried out periodically on any printing device. You can find out how often to clean it from the operating instructions.

The ink in the nozzles may dry out when the device has not been used for a long time. To clean the nozzles, you can wipe them with a cotton pad slightly moistened with alcohol.

Poor quality filling

It also happens that equipment refuses to work normally even after refilling with high-quality ink from a trusted manufacturer. This may occur due to improper sealing or improper insertion of the cartridge. Fortunately, fixing such problems is quite simple. All you need is:

• Pull out the cartridge and reinsert it until you hear a characteristic click.
• Seal the hole from the syringe needle with adhesive tape
• Start the ready-to-use device in test mode.

All manipulations with equipment should be done as carefully as possible so as not to damage the brittle plastic parts of the device.

If none of the above measures helped restore the printer's functionality, you should contact a repair center about the problem. Specialists will quickly find and fix the problem, saving the user time and nerves.