What to do if paper is stuck in the printer

If the printer stops working, accompanied by a beeping sound or the indicator blinking red, this indicates an error has occurred. The most common cause of the problem is paper jammed during printing. What to do if the printer jams paper

Why paper gets stuck in the printer, possible reasons

“Changing” of a device for printing paper sheets is not a serious problem, but without eliminating it it will not work. Most often this happens for the following reasons:

1. Poor paper quality. Those who are accustomed to using low-quality paper (newsprint) or printing on the blank side of a previously used landscape sheet will definitely have to deal with “chewing.” This also applies to crumpled or torn sheets.
2. Humidity of sheets. Paper sheets stored in a high-humidity environment may stick together, causing the printer to stop operating.
3. Sheets are too thin/thick. If the device is configured to print using thick sheets (cardboard), ordinary A4 landscape printers will not be suitable for it.
4. Dry sheets. Overdried electrified sheets will stick together, just like wet ones. As a result, the printer crumples the extra sheet.
5. Foreign objects. A paper clip or clip that is not removed can stop the operation of office equipment and even send it for repair.
6. Sloppy installation. Sheets that are not neatly stacked in the tray will not be picked up well by the rollers. At best, documents or images will be printed askew; at worst, the printer will jam them.
7. "False alarm". Equipment that is configured to work with one type of media, but in fact works with another, can signal a false jam.

In addition to the above reasons, operational problems can be caused by wear of the rollers, or breakdowns of other working mechanisms. In this case, the problem can only be corrected by contacting a service center.

How to fix the problem

Important! The first thing you can do if the printer wrinkles the paper is to turn it off and on again. If a small jam occurs, the drum will be able to spin the jammed element when turned on again.

If the problem remains the same, you need to do the following:

1. Turn off the printer using the button and disconnect it from the power supply.
2. Carefully open the tray and remove the contents.
3. If the edge of the jammed sheet is visible, you need to grab it with both hands and lightly pull it down or towards you, being careful not to tear the paper into pieces. In most cases, this helps resolve the problem.
4. In cases where the edge is not visible, you need to open the printer housing. There is a special button for these purposes.
5. After opening the case, you need to grab the visible paper by the free edges and try to carefully pull it out.
   Important! If the paper is torn and parts of it remain somewhere inside the device, you should not try to remove them yourself. The use of foreign objects, such as a stationery knife or scissors, is prohibited, as they can damage the organizational parts. technology.
6. After the paper is removed, the housing must be closed, the paper carefully placed in the tray and returned to its place.
7. The printer is connected to the network and continues to be used as usual.

How to prevent recurrence

To prevent the process of removing crumpled sheets from becoming a daily task and the printer to stop chewing paper, it is necessary to take into account the following operating features of printers:

1. It is necessary to carefully monitor the quality of the paper placed in the tray.
2. Do not overload the tray or, conversely, place 2-3 sheets in it.
3. You need to ensure that the paper inside the tray lies in an even and neat stack.

Attention should also be paid to the printer settings via a computer:

1. In the “Start” section find “Control Panel”.
2. In the “Devices and Printers” window, select the device connected to the PC.
3. By right-clicking on the name, select “Printing Settings” in the pop-up window.
4. The Paper tab contains a Type pop-up menu.
5. To prevent jam problems, you need to select the “detected by the printer” option from the list that pops up.

If the device systematically “chews” working documents, it must be taken to a service center. There, specialists will find the cause of the problem and be able to eliminate it.