Why does a wireless mouse not work on a laptop?
Why doesn't a wireless mouse work on a laptop? There are several reasons.
The content of the article
The main types of malfunctions of wireless mice
There are several types of mouse malfunctions.
What to do if the touchpad does not work
If the touchpad malfunctions, you must take the following actions:
- You should check the Fn+F1-F12 key combination; perhaps the touchpad has been disabled, so the mouse cursor does not move on the computer screen. Important! The key on which the touchpad F1-F12 is designated depends on the model of the laptop or computer.
- If the touchpad does not respond to touch, the cursor moves unevenly across the screen, or temporarily disappears from the screen, then the problem may be that its surface is dirty. In order to clean it, you need to moisten a cloth in alcohol or water, wipe it well, removing blockages, and let it dry well.
- Also, if you have problems with the touchpad, you can check its correct functioning properties through the settings. The optimal settings for the touch panel should be set to average performance values.
- If the touchpad drivers are faulty, you should reinstall them or install a newer version.
- When using a touchpad and a wired mouse at the same time, a conflict may arise.To fix this problem, the wired mouse should be disconnected from the computer.
Infecting your device with a virus
If the wireless mouse refuses to function, you should restart the computer or laptop itself, as the reason may be a failure of the operating system. If the reboot is negative, you should check the correctness of the drivers:
- Select “Start” from the menu, go to the “Explorer” shortcut and launch it.
- Having selected “This computer”, press the key located between the Alt and Ctrl buttons. This key functions as the right mouse button; after pressing it, a list will appear in which you should select “Properties” and press Enter.
- Select “Device Manager” and go to “Mouse and other devices”.
- Then you should check the operation of this wireless device. If problems are detected, it means that it is broken and you need to install the drivers again or download their new version. And if nothing is displayed, then there are no problems with this device.
This problem can also be solved using specialized programs. To do this, you need to install the MS Fix IT or Connection Tools utilities. After starting the program, you will be asked to check for hardware problems, which you need to confirm. Then the scanner will begin its work and check your computer for viruses.
If there are still problems, you will receive a message that you should read carefully and follow all the suggested actions. If subsequently the wireless device still does not work, then the only solution is to purchase a new mouse or take the existing one to a service center.
Breakage of internal parts
The malfunction of a wireless mouse may also depend on the following factors:
- Batteries with which it operates. Even if the laser on the inside of the mouse lights up and the cursor on the monitor does not perform any action, it means that the battery voltage is not enough. You should replace old batteries with new ones, or better yet, use rechargeable batteries.
- Contamination of the laser should be removed with a damp cloth. Before cleaning, turn off the button on the device, and after complete drying, turn it on.
- Most wireless mice have a Connect button; if you have problems connecting the device to the computer, you should press it for a few seconds.
- USB port for connection. Your computer or laptop has several built-in USB ports. If the wireless device is not connected to your computer, try plugging the transmitter into a different port. If the cursor on the monitor works, then the problem is not with the mouse.
If the integrity of the port is damaged, you should check the operation of this device in another way, and if the port is working, check it by connecting a flash card or printer.