Why doesn't my wireless mouse work?
If your mouse suddenly breaks, don't worry! Let's look at what you can do to fix it yourself. There may be 2 possible faults:
- Hardware. The mouse won't charge or won't connect.
- Software. The problem is related to the operating system settings. The product will not function in this case.
An algorithm for troubleshooting problems can be easily found on the Internet: to do this, you should briefly describe your problem and think about what you think affects its performance.
If you turn the mouse over and see that the LED is not lit, you can confidently say that it is broken and the problem is not in the operating system. Lack of connection when using a USB cable also indicates mechanical damage. If the malfunction is software in nature, the only way to revive your mouse is to install a new program.
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Why does the wireless mouse not work, but lights up?
If you turn on the computer and the product refuses to function, you need to find out the cause of its malfunction. You turned it over, looked, the LED was on: the whole issue could be in the software. First, you can try restarting your computer.
Is the problem still there? Let's do it in a different way.
- Download new drivers that are suitable specifically for your model.They can be found on the developer's website.
- If the batteries are dead, then this situation may also arise. In this case, they should be replaced and, perhaps, everything will work out.
- Dust and dirt also affect the device, do not forget to wipe it regularly and clean it from dirt.
- Have you tried all the methods, but nothing helped? Then you still have to take it to a service center for a more detailed study of the causes of the breakdown.
Why does a wireless mouse not respond to movement?
Be sure to check whether the Bluetooth adapter is turned on (it transmits the signal that is necessary for the device). If the icon shows that everything is working, but the mouse still does not respond, you need to reinstall the drivers. Check your computer for viruses, they can also block programs. The Windows Troubleshooting Wizard will find problems and help you resolve them yourself.
A dead battery is a common reason for failure to work. It is worth remembering that even a new battery can affect the operation of your device; you should check it on any other one. Open the back cover and check if the battery is oxidized. If you see a white coating, you can safely change your old mouse for a new one. Oxidation causes damage to the contacts and such a device cannot be restored.
A computer crash may affect the mouse, please restart it. Synchronize the mouse with the receiver. Before you begin, put all other wireless devices away.
We press the button on the receiver and wait for the indicator to start flashing. If you see a dialog box appear, you should simply follow the instructions. The green light comes on, which means the synchronization was successful.
Many people simply forget to switch the On/Off button.Turn your mouse over and make sure you move the button to the on position.
The reason why the mouse does not work may be due to contamination of the lens. Removing dirt is very simple: wipe the bottom surface with a dry cloth, blow dry air through the lens, and remove dirt.
All the tips above didn't help? Then you will have to replace the mouse.
Why doesn't my computer see my wireless mouse?
A computer malfunction may cause the device to stop working. Rebooting did not help, we check a couple more points to find out the reason why the computer does not see the mouse. Try installing the drivers that come with it.
If they were not there, you can download them from the manufacturer’s website, everything is publicly available, and it will not be difficult to find them. Check the operation of the USB device. If everything is fine with it, too, we check the operation of the mouse itself. It's broken, so you'll have to buy a new one. If the problem is in the software, you need to diagnose and fix any problems that have arisen.
I found the reason in the connection cable of the device. replaced it with another working one (resoldered) and it works