The keyboard and mouse are disabled at the same time

It is clear that each device tends to lose its technical characteristics over time. There can be many reasons for this. Therefore, you should first understand the possible ones. In this article we will try not only to find out the sources of defects, but also methods for eliminating them.

Common Causes

As already mentioned, there really can be many options. On Windows and other operating systems, the mouse sometimes freezes. Sometimes, at the same time, the keyboard also turns off. The most common reasons are presented below:

• The USB port is not a working product;
• Perhaps the user has disabled the usb function itself, which is located in the BIOS. This is explained by the fact that sometimes the system automatically disables outdated versions. Accordingly, the technology cannot restore some parameters. And if they differ from the standard BIOS indicators, then the personal computer completely ceases to recognize this or that external invention;
• Don't forget about drivers. Often it is necessary to perform an update or installation.

What to do?

To begin with, it is recommended to check the assumption associated with the drivers. Namely:

1. You need to go to the “start” button, where you mark the line under the name “control panel”.
2. Next, you will have access to a window in which you should click on “device manager”. Thus, in the list that opens you can find “usb controllers”.
3. In an expanded department, it is important to notice whether there is a yellow icon next to the equipment. As a positive result, it is worth taking care of the drivers. This is done thanks to the “action” - “update”. Otherwise, when there is no sign, you should think about other possible reasons.

ATTENTION! In addition, you can use special programs that are specifically designed for selection.

You can also use the following solution to correct the situation:

1. Again, through “start” you should be transferred to the “system”, and then to the “equipment”.
2. Accordingly, in the accessible section it is important to click on “device manager”. Here you need to check the “usb controller” item, and then activate the “usb hubs” page. Now you can turn your attention to “power management”.
3. The above manipulations were carried out so that as a result it was possible to detect and uncheck the box next to “permission to turn off devices to save money.”

Consequently, now a personal computer is unlikely to independently turn off both the mouse and the keyboard itself. As a last resort, of course, you can contact the service center. However, those methods that do not require specific knowledge and professional skills are recommended to be applied independently. If the BIOS does not support it, it is advisable to perform the following steps:

1. Common advice is to use two designs with a different connector, namely PS/2.
2. You can also try to enable support that applies to older versions of usb.
3. If it was previously activated, but still does not work, it makes sense to duplicate the controller parameters.