The computer does not see the mouse

Nowadays it is difficult to imagine working at a computer without a mouse. This is such an irreplaceable element that if it loses its functionality, the user feels as if he has no hands. We will talk about common problems with the device and how to fix them in our article.

The computer stopped seeing the mouse: what to do

If a problem occurs with the mouse, you can independently find its source. As a rule, most defects can be eliminated on their own. Malfunctions are divided into two types, technical and software.

Technical reasons:

There is a problem with the USB port; to check its functionality, connect any device (flash drive, etc.) to it. The connector may be mechanically faulty (damaged or missing contacts), or clogged with dust and dirt, and therefore cannot be seen by the wired mouse. In the first case, you will need the help of a service center; in the second situation, thoroughly clean the port of foreign matter.

The computer simultaneously services a large number of connected devices, which can cause unstable operation of individual elements. Try turning off all devices except the keyboard and mouse, reboot the system and check if functionality is restored.

Technical sources depending on the type of model (wired or wireless):

The wire is damaged.You can diagnose the problem yourself: tug the wire, and if the mouse resumes working, then the cable is faulty. Then find the break point and use soldering to fix the defect. Otherwise, buying a new model will be cheaper than taking it to a repair shop.

IMPORTANT. Service at a service center does not guarantee long-term and stable operation of the device.

Low batteries. To check this, turn the device over. If the LED does not light, the batteries should be charged or replaced. The laser mouse does not have an external backlight; in this case, simply install the elements to recharge.

The input on the mouse itself does not work correctly; it is checked in the same way as the USB port. Communication failure. Sometimes it happens in Bluetooth and Wi-Fi mice. To resolve the problem, restart your computer.

Software problems:

The device driver is corrupted. To check, use the path Start - Control Panel - Hardware and Sound - Device Manager. In the last section, open USB Controllers and make sure there are no question marks next to the list of devices. If they are, go to the manufacturer’s website and download the current version of the program and install.

The PC is infected with a virus. To diagnose, scan your computer with an antivirus application and remove any detected malware. In more serious cases, the system may need to be reinstalled.

REFERENCE. To test it, you don’t have to use a paid utility; there are demo versions (for 30 days) and free analogs available on the Internet.

The USB port is temporarily inoperative. In this case, open in sequence: Control Panel – Power Options – USB Settings – Temporarily disable USB. Turn off the last section and save your changes.

Your computer does not see the USB input.When the system boots, go to the BIOS (DEL or another button), follow the path Advanced (Integrated Peripherals) – USB Configuration. In the last section, check the USB Functions and USB Controller items. If they are Disabled, activate them.

Failures in the OS are generally resolved by rebooting or restoring the system.

The computer does not see the new mouse: what to do

If the PC does not detect the mouse when you first connect it, there could be both specific and common reasons.

Device connection error. You should check the correct connection to the computer (USB or PS/2), and make sure that the contact is reliable and tight.

Lack of computer power due to the power supply. This problem may appear in prefabricated PCs, where this unit is not always able to ensure stable operation of all connected elements. In this case, the feeding unit will need to be replaced.

The computer has an outdated driver. There are two ways to fix the problem:

Go to Device Manager (using the above method) and check the latest versions of utilities, if available, agree to install them.

If the system displays a message that the latest updates have already been installed, download the installation disc (included with the device) and install the necessary program. Or, if you don’t have a disk, go to the mouse manufacturer’s website, download the necessary application from it and install it.

ON A NOTE. As a rule, the necessary software package is installed automatically when you connect the gadget for the first time.

Software incompatibility means that the computer does not meet the system requirements of the model.The latest gadgets may not be supported by outdated Windows systems (98 and 2000, the problem may occur with Vista and XP), this primarily applies to game controllers.

REFERENCE. According to user reviews, incompatibility defects often occur on Windows 10, which is explained by the imperfection of this system, which requires improvement. In this case, there are 2 options: buy a new mouse or install a different system.

There is a conflict with the driver available on the PC. The problem arises when, for example, a gaming mouse has its own software installed. In this case, you will need to disable the main driver.

Why does the cursor hang in one place and not move?

The situation may arise for the following reasons:

• The device is dirty. Check the bottom of the gadget, remove any dirt if there is any, and wipe the device thoroughly with a dry cloth.
• A possible software failure can be resolved by rebooting the system.
• The batteries are low (if you have a wireless mouse).
• Incorrect activation. Some models contain a special button on the bottom surface that activates the operating mode. When working with a Bluetooth device, you should make sure that this option is activated. Wi-Fi models require a router login and a special protocol number.

To keep your mouse in working condition, you must follow these recommendations:

• Avoid contamination of the device and remove it immediately if it appears,
• check the integrity and functionality of USB connectors; they can fail - mainly on the front panel of the PC, where there is a high risk of foreign particles and dirt getting in.

ON A NOTE. To physically protect USB ports, you can purchase special plugs that protect against dust.

The latest drivers must be installed on your computer.It’s easy to find programs on the Internet to check for updates: Driver Pack Solution, Driver Hub, etc.

We hope that our article helped you solve your mouse problem. Good luck!