Why can't my phone detect the Bluetooth speaker?

Bluetooth speakers are a very popular tool among different ages. Especially among young people. And it’s not surprising, because they are convenient and allow you to simultaneously pair your phone and listen to music while using it as usual. But when working via Bluetooth, various problems arise. The most common problem is that the phone does not recognize the unit. Let's figure out why this happens and how to fix these problems.

Features of speakers via Bluetooth

The speaker has a built-in Bluetooth module through which data is transmitted. The most popular is the jbl model, however, they all work on the same principle. It goes like this.

• The power to the speaker is turned on.
• Then you need to turn on the Bluetooth function.
• Next, a similar function is enabled on the phone.
• In the phone settings you need to find the name of the unit and connect to it.
• Next comes pairing, and you can freely enjoy music up to 10 m from its source.

But the work does not always go so smoothly, and when trying to pair, the phone may simply not display the names of nearby Bluetooth devices. This indicates a technical malfunction. They can be of different kinds.

Reasons why the phone may not see the column

Possible causes are divided into two types:

• software;
• technical.

First, you should check the program settings and the simplest causes of possible problems. And only then find out what problems might arise with the hardware.

Problems with settings

First, let's deal with the simplest thing - settings. But before diagnosing technical problems, find out whether all conditions for the devices to operate are met. So, check:

• is the speaker charged?
• is it enabled;
• Is the Bluetooth function enabled on both devices?
• does the distance exceed the permissible limit;
• whether there are other electronics between the devices that could cause interference;
• whether the speaker is paired with other devices.

These are the most common software problems that are associated with correct settings.

On a note! All steps when working with the speaker are accompanied by sound signals. If they are not there, it means it is not working.

What technical problems may occur?

If all of the above conditions are met, but the phone still does not see the column, then there is a possibility of a technical problem. Manifestations of technical problems are the following:

• the column does not work at all;
• it doesn't charge;
• The bluetooth function does not work on both devices.

If the device is not charging, it will be discharged at the time of pairing. A discharged device is not capable of transmitting a signal, so the phone will not see it. The function of searching for devices and transmitting signals may also be completely absent.

In the first two cases, the cable may be damaged. In the second case, the Bluetooth module fails. The reasons may lie elsewhere, but in any case they are associated with hardware failure.

How to eliminate the reasons why the phone does not see the column

Your actions depend on the type of reason. If you are faced with simple tasks, you can complete them yourself. If you are sure that the problem is a technical fault, contact the service.

Important! If you do not understand how electronics work, you should not unwind the column yourself; it is better to contact a specialist.

Do-it-yourself troubleshooting

First, try troubleshooting yourself. To do this, perform the following actions with the column:

• Check if it is charged. If it is discharged, the power button will blink; if it is charged, it will simply light up.
• Check if the bluetooth function is working. After turning it on, a corresponding sound should be heard. If it is not there, but the device works, it means the Bluetooth is faulty.
• Look in the settings of all nearby phones to see if any are paired with the unit. Perhaps someone's phone previously paired and has now done so automatically.

On a note! The speaker cannot be paired with multiple devices at the same time.

When is professional help needed?

If you notice signs of technical problems that are described above, and the phone still does not see the speaker, then you should take it to service.

Advice! First, make sure your phone is working correctly and test the speaker on another device.