The keyboard on the computer does not work

There are several options why the computer does not see the keyboard:

1. Check that the connection is correct. You may have connected the device incorrectly.
2. The batteries in the wireless product are low. Do not forget to monitor the charge in time.
3. Software failure.
4. The device does not function because it is broken, there may be problems with the cord or foreign objects have gotten inside.

Why the computer does not see the keyboard: what to do

When you turn on your computer, the system may crash. The keyboard does not respond when I press keys. It's all about a software malfunction; an error occurred while loading drivers. You can fix this problem on your own. Restart your computer and check if the device works.

You can fix the problem using Device Manager:

1. Open the desktop. Click the Start button.
2. Select device manager.
3. We are looking for the keyboard line.
4. We delete it if the device does not work correctly.
5. We update the configuration.

The computer will resolve the errors and reinstall the keyboard correctly. It is better to download the latest drivers for your device on the manufacturer's website. The keyboard will work more correctly, which will protect it from damage in the future.

Check if the wire and the connector itself are deformed.If you're using a wireless device, check to see if it's just dead. Clean it, perhaps the whole point is that it is simply clogged with crumbs or water. If the indicators do not light up and the buttons do not work, the cause is a mechanical failure. It will have to be replaced with a new one; even a specialist cannot always repair such damage.

Why doesn't the computer see the usb keyboard?

First of all, check that the connection is correct. We inspect the cord for breaks and damage. If you are using a wireless product, the first thing to check is the USB transmitter and batteries. Try switching the transmitter to another connector; if the product does not function, then the failure lies precisely in their malfunction.

During safe mode downloading or reinstalling the system, a crash may occur. If you see that the indicators are not lit and the keyboard does not respond when you press CapsLock, check the connection settings in Bios. We follow the instructions:

1. We begin rebooting the computer.
2. At this time, press the F2 or Del key. The BIOS should boot.
3. Change the value Disabled to Enabled in the Legacy USB section.
4. Save the settings and reboot again.

After completing the steps, the device should work.

Why does the new keyboard not work on the computer?

First of all, reboot the computer. If nothing has changed, download the drivers and try again. You can call technical support or a warranty center.

Try connecting the keyboard to another computer. It doesn’t work there either, which means you got a defective one. Under warranty, you are required to replace it with a new one.

Perhaps the problem is in the connector of the computer itself, then you will have to call a technician. When switching from PS/2 to USB, the computer may not see it. Go to Bios and change the values.We check the batteries in the wireless device. Turn off your computer, unplug the keyboard, and put it back in.

Why the keyboard does not work on a Windows 10 computer

Failure is not uncommon. When reinstalling Windows to version 10, problems often occur with using the keyboard; it simply refuses to work. Be sure to check your computer for viruses. If you have an antivirus program, do not relax, it has been noticed that it is the one that blocks the keyboard.

If the software malfunctions, go to the Settings section. Select the Keyboard subsection and correct errors in the settings. In most cases, it is enough to disable the input filtering function. Windows 10 can fix problems on its own. In the settings, look for the troubleshooter and run it. Then you just need to follow the instructions.

There are many violations and ways to fix problems on Windows 10, but you can deal with them yourself. When checking in Bios, you may find that the computer shows that the keyboard is working. When working in Notepad or apps from the store, we see the opposite effect.

The keyboard doesn't work. What to do in this case? The reason is that the ctfmon.exe process is not running. You shouldn't have any problems installing it. If you decide to install Windows 10 on your computer and use a USB mouse, then as an option you can try reconnecting the product to a different port and it will start working.

The method is not 100%, but you can try! One of the most common cases why the keyboard either works or doesn’t is due to an error during the quick launch. In the settings you can find the option to configure the power buttons. Cancel quick launch and don’t forget to save the changes.

Important! When you restart the computer using the start button, the problems disappear. Disabling Fast Startup will be much easier than restarting your computer every time.

If none of the above helped you at all, then you will have to download mouse drivers from Windows 8. Search for updates again. First you need to remove all drivers.

What to do if the keyboard port fails

First, let’s find out whether we can fix the problem ourselves. If the nature of the failure is software, we try to fix it. To do this, you need to find an error in the computer. Find the system event log. We are looking for a yellow triangle, it means an error. You'll have to reinstall the drivers.

Don't forget to check in the BIOS. Check to see if the cable is fully inserted into the port; there may be a problem there. The keyboard works on another device, which means the port is burned out and will have to be replaced. The cable may be cut or broken; visually inspect to see if everything is in order.

When using a computer with USB ports, if one of them fails, you can use the second one. When working with a PS/2 port, you can only check whether it works or not if you have another keyboard. Pay attention to whether the indicators are lit.

What to do if there is a problem loading the driver

If you find problems using the keyboard, you need to check your drivers. Incorrect installation may cause the software to malfunction. In the device manager, we look to see if there are devices that the system has not detected. The equipment will not be detected if the drivers are not installed or have been lost. You will have to install them again.

To do this, delete the old ones, as we discussed above how to do this. We update the configuration.The drivers will be installed automatically after you restart your computer.

If this does not help, you will have to download them from the official website of the developer. Another problem may arise. If your computer has a password, you will have to use the on-screen keyboard. There are many programs that will automatically update drivers and you won’t have to figure out their failure yourself.