The keyboard lights up but does not work, what should I do?

Each device tends to deteriorate its performance over time. However, this does not mean that it is no longer capable of fully performing its functions. Thus, in this article we will consider a situation in which the keyboard has become inoperable: we will find out the reasons and ways to eliminate them.

The lights on the keyboard are on, but they don't work.

In the presented case, it is worth understanding that the source of the malfunction lies directly in the software. It is recommended to highlight the following possible options:

• The most common is a driver failure. Most often, the necessary programs are installed independently. However, we should not forget about additional installation when the equipment is made from one manufacturer, and the personal computer is from another.
• In addition, we can mention the lack of settings directly in the BIOS itself.
• When, along with a defect in the keyboard, a virus icon appears on the monitor, it makes sense to think about detecting a virus program. Most likely, the built-in key management technology was accepted as a malicious file, which, accordingly, led to inoperability.

The keyboard does not work and the lights do not light up

In this case, it is worth paying attention to several other aspects, which are listed below:

• The most common cause is a damaged cable. However, here it is necessary to determine directly the place that turned out to be damaged.
• In addition, some users try to connect a previously inoperative unit to the main equipment. This usually happens due to forgetfulness.
• It may also be that various liquids (tea, coffee, any drink) get inside the structure. Consequently, a short circuit occurs, which is why the contacts burn out (NumLock does not light up).

IMPORTANT! It is not uncommon for the element that controls the ports on the board to also fail.

• Pollution can be similar to the previous point. It often consists of dust, small particles of debris, and so on.

REFERENCE! It is possible to correct the situation if the source is not yet ready for closure.

• When purchasing, it is worth double-checking for the presence of preliminary defects, since the possibility of a defective structure cannot be ruled out.
• Finally, it is important to touch on the topic of power surges. Sometimes your PC starts up unexpectedly.

Causes of problems and how to fix them

Depending on the above cases, it is worth adhering to certain methods of elimination. To simplify things, the following recommendations are presented:

• In case of blockages and various contaminants, it is advisable to disassemble the keyboard and remove accumulated dust. If there is liquid inside, you can use alcohol or hydrogen peroxide to clean it.
• When the cable is damaged, you either need to disassemble and solder. Without special skills, you will have to purchase a new product.
• If the drivers fail, you need to check the icon in the “device manager”.

REFERENCE! If it burns, then the problem really lies with them. Therefore, you will have to download new ones from the manufacturer’s official website.

• If viruses are detected, you should reinstall the corrupted files, and then perform a scan for malware.

Conclusion

Thus, having previously found out the cause, you can easily eradicate the malfunction. In advanced cases, of course, the best option would be to contact the service center directly or purchase another keyboard.