Why is the powder not washed out of the washing machine tray? Five reasons why the machine does not pick up powder

There are quite a few reasons why powder is not washed out of the washing machine tray. It is better to group them into 5 main factors, which are described in the article. Moreover, in most cases, the powder remains in the container due to the fact that water does not flow. Therefore, we need to look for the cause of this particular violation.

5 common reasons

If your washing machine doesn't pick up powder, it doesn't necessarily mean it's broken. In fact, the problem may be related to the supply tap, the pressure force, or even the powder itself. First of all, it is recommended to carry out self-diagnosis:

1. Does water flow into the hose? If it doesn’t, the wash will not start. The lack of water can be due to various reasons - for example, it was turned off or the tap was turned off and they forgot to put it in the right position.
2. It is also worth inspecting the supply hose - it may be pinched or kinked. It is possible that the machine does not pick up the powder from the tray due to a clogged filter in the form of a mesh valve that supplies water.
3. There may be a failure in the control system (an electronic board with a processor that runs programs and regulates all processes).This is especially likely if there has been a recent power surge. As a result, the powder is not washed off from the washing machine tray, and the unit as a whole does not work properly. Then you need to unplug it, wait 15 minutes and reinsert the plug into the outlet.
4. The quality of the detergent should also be analyzed. If the washing machine does not partially remove the powder from the compartment, the clothes are not washed well, it is better to purchase a high-quality product.
5. There may also be completely harmless situations when the user mixed up the tray and added detergent to another compartment. Either he added too much of it and there wasn't enough liquid to dissolve the whole mass.

Self-diagnosis can reveal the reasons described above. If none of them helps, you should do an additional check and possibly replace one or another part.

In what cases is repair required?

If the water supply is normal, the tap is open, the detergent is of high quality, and the hose is not crushed, the reasons why the powder remains in the washing machine tray are associated with more serious malfunctions.

Water supply valve failure

This element consists of a membrane and an electromagnetic coil. When voltage is applied to the latter, the membrane opens and water enters the device. Most often, due to prolonged wear and tear, it is the coil that breaks. You can identify a malfunction of the inlet valve as the reason why the machine does not pick up powder by the following signs:

• the door is blocked, but no water is drawn in;
• an error code appears on the display indicating that water has been collected;
• It also happens that washing is going well, but rinsing is not carried out.

The valve usually cannot be repaired - it is easier to replace it with a new part. You can do the work yourself, but if you don’t have the skills, you’ll need to call a specialist. He will figure out why the powder is not washed off in the washing machine and, if necessary, will also make repairs.

Breakdown of the pressure switch

Along with powder, conditioner is often used during the washing process. But if it is poured into another compartment or added in large quantities, similar problems may begin. Cases of why conditioner is not washed off in a washing machine are similar to the reasons associated with powder. One of them is a breakdown of the pressure switch.

This is the name of the sensor that monitors the water level. If it freezes and begins to constantly indicate that the tank is full, the unit will not supply new volumes of water. Since there is no liquid, the washing machine does not take the powder from the tray, and the conditioner from the corresponding tray.

The signs will be exactly the same as in the previous case. After selecting the program, the device will lock the door, but water will not fill. An error code related to the supply or the pressure switch will appear on the display. To repair, you need to clean the pressure sampling chamber or the sensor hose. If the sensor is broken, it will have to be replaced with a new one. In any case, you first need to understand why the powder is poorly washed off in the washing machine, and then start replacing it.

Control module failure

This module is a board with a processor and chips that control all processes. If powder remains in the washing machine, sometimes this is due to a system failure of the electronics. This usually occurs due to prolonged wear, a sudden surge in voltage, or very high humidity in the room.

As a result, some of the chips rust or burn out, the module does not work correctly or fails altogether. This breakdown not only leads to the fact that the washing machine does not wash off the powder. In fact, the consequences are much more serious, since programs may go wrong or the unit may stop working altogether.

You will need to diagnose the cause, get to the board and carefully inspect it. If powder remains in the washing machine tray, the reason may be due to burnt contacts. Some of them can be cleaned or resoldered. As a last resort, the board is replaced with a new one and installed in its original place.

Wiring problems

The wires in the fill valve circuit may also be damaged, and then it will become clear why the washing machine does not pick up the powder. Wiring elements fray due to a long period of operation. They literally rub against each other, which leads to their weakening and sometimes burning out. High humidity leads to oxidation and poor contact. If the machine operates in a rural area or a private house, the wires are also damaged by rodents.

As a result, it becomes clear why the powder remains in the washing machine compartment. The device will stop drawing water, that is, after starting the program, the user will not hear anything. Instead of the usual cycle, an error will appear on the screen indicating incorrect water supply.

To eliminate the violation, it is necessary to ring the circuit and determine the place where the signal breaks. Then they twist the wires. In case of severe wear, the cable must be completely replaced. But if the wires are intact, you need to look for another reason why the machine does not pick up powder from the tray.

To do this, they carry out diagnostics based on their own experience or error codes on the display. If the situation is unclear, it is not recommended to carry out repairs yourself. This can lead to even bigger problems, so it's easier to call a professional.