What to do if an H1 error occurs in a Samsung washing machine? Causes and troubleshooting options
Error H1 in a Samsung washing machine indicates that the water is heating too much or, conversely, that there is no heating. You can easily verify this by feeling the hatch door with your hand. Sometimes you can carry out repairs at home. But if the reason is related, for example, to the control module, it is recommended to call a specialist. This and other cases of failure are described in detail in the article.
The content of the article
What the code looks like
If error H1 appears on a Samsung washing machine, it may light up on the display itself or, if there is none, in the form of a combination of lights. In this case, the cold wash and temperature 60 °C indicators are constantly on, and the symbols next to the following inscriptions are flashing:
- synthetics;
- spin mode;
- delicate mode;
- cotton washing;
- quick wash;
- rinse and spin mode.
If the user has an old Samsung washing machine, error H1 does not appear. Instead, you can see the inscription E5 or E6. These codes are reflected on the displays of devices released before 2007.
Main reasons
First of all, you need to understand what error H1 means on a Samsung washing machine. This code, like other similar combinations starting with “H” (for example, H2, HE, HE2, etc.) indicates a breakdown in the water heating system. There are 2 common types of faults:
- the water does not heat up and remains cold;
- the water overheats excessively - then Samsung issues an H1 error.
In any case, the machine carries out diagnostics, which can be used to determine the specific cause:
- H1 and error HE1 in a Samsung washing machine indicate that 2 minutes after heating started, the temperature suddenly rose to 40 degrees or higher.
- The same codes appear when water heats up to a critical level of +95 ०C and above (regardless of the specific reason).
- The message H2 or HE2 may also appear. They say that the heating element practically does not heat the water - its temperature increased by only 2 degrees or less in 10 minutes.
How to carry out repairs yourself
If error H1 appears, the Samsung washing machine has clearly malfunctioned. Often it is associated with serious reasons, but sometimes the breakdown can be fixed on your own. It is recommended to follow these instructions:
- First, check the power cord - perhaps it has come out of the outlet or is not inserted into it well. It is also worth inspecting the cable for integrity. If there is damage, the device is disconnected from the network and replaced.
- If error H1 appears on your washing machine for the first time, it may be due to a system failure. This is especially likely if there has been a recent power surge. Then just turn off the unit, remove the plug from the socket, wait 15 minutes and plug it in again.
- Turn off the unit and check the cables. Normally, they fit well to the control module (they fit tightly in their grooves). If the washer has recently been moved, they may have moved away - then the wires will need to be tightened.
When to contact a specialist
It is clear what error H1 means on a Samsung washing machine. She talks about problems in the water heating system.Moreover, if the described recommendations did not help in any way, you will have to call a specialist, since the reason is more serious:
- The heating element breaks down - over time it becomes clogged and stops heating the water. Often the heating element is covered with a large layer of scale, dust and other particles. As a result, it overheats greatly, which can lead to a burning smell and even a short circuit. In these cases, the heating element must definitely be changed.
- Error H1 in a Samsung washing machine may also indicate a malfunction of the temperature sensor, which controls the degree of water heating. You can touch the glass of the door and make sure that it is cool or, conversely, very hot (it can be almost like boiling water). Then the washing is stopped immediately - the element will need to be replaced. Since in many models it is built into the heating element, both parts are replaced together.
- Finally, error H2 may appear in a Samsung washing machine due to a failure in the electronic control module, that is, in the board with the processor. Then the programs will begin to work incorrectly, and at some point the device will freeze, stop responding to commands, or will not turn on at all. It is necessary to inspect the contacts, if necessary, replace the relay or solder the tracks. But you may also need to completely replace the board - such repairs can be called expensive.
Thus, errors starting with "H" always indicate problems with the heating system. The reasons are malfunctions of the heating element or temperature sensor. If these elements function normally, then a system failure has occurred. In this case, you can’t do without the advice and help of a specialist.