How to return a meat grinder

You bought a meat grinder, but later realized that you are not satisfied with the product. As a rule, there are two reasons for this. The first is when the product did not meet the specifications or you simply realized that you do not need it. The second situation is when the product turns out to be defective: it does not work completely or is partially defective. What to do in such situations? Is it possible to get my money back?

How to return a meat grinder without defects

The buyer purchased a meat grinder that is in full working order: it has no chips, is of high quality and works without interruptions, but due to some personal circumstances he changed his mind.

There may be many reasons: I didn’t like the color, there was no longer a need, they gave me another unit at the same time, etc.

IMPORTANT! You are not required to specify the reason for the return without defects; the wording “does not correspond to personal preferences” should satisfy the staff.

By law, the store is not obliged to give you money for a working model. However, there are some ways to help implement a return:

1. Exchange for another product. It is not difficult for the store to exchange for another product at a similar price. Most often, management does not want to incite conflict and it is easier for them to meet them halfway.
2. You can insist that when purchasing a product, all the information was not provided.For example, it was not offered to issue a warranty card.

In any case, you should act in a friendly manner, because it is not the store’s fault that you changed your mind about purchasing a meat grinder, so as a result of the negotiations, both parties should be satisfied.

Conditions for returning a working meat grinder

• there is a receipt;
• the box is not damaged;
• labels, tags and seals are not torn off;
• there is no damage to the meat grinder body itself;
• fully operational condition of the motor and other parts;
• No more than two weeks have passed since the date of purchase.

REFERENCE! If the receipt is lost, it is also possible to return the goods, for this you will need several witnesses and you can also request evidence from a video camera in the hall.

Return time for a working meat grinder

If you return the meat grinder in perfect condition, you should receive the money no later than 3 days. In practice, this takes up to 10 days, since the store knows that it is meeting you halfway and can dictate some conditions itself.

How to return a defective meat grinder to the store

You can rest assured that the law is completely on the side of the consumer who was unlucky with a defective product. Even if the buyer has already used the meat grinder, he can count on full compensation.

What defects are considered defective:

• original cracks in the body;
• engine inoperability;
• damaged wires;
• the gearbox transmission mechanism fails;
• electronics are damaged;
• any parts are bent;
• defective screw or adapter coupling.

Return Terms and Conditions

It is important to take with you to the store:

• passport;
• cash receipt;
• warranty card.

The store administrator will inspect the device and decide whether to issue a return immediately or require additional examination. As a rule, employees prefer the second option.They send the device for inspection to a specialist entirely at their own expense. If the manufacturing defect is confirmed, then you will receive a full refund. If not, you will be asked to cover all financial costs of inspecting the equipment. You can appeal the decision in court.

What else to pay attention to when purchasing so that there is no return

Before purchasing a meat grinder, check out the wide range of models available. Find out for yourself what functions you need, what power is useful, what size suits you. Be sure to read reviews on different sites and consult with knowledgeable people.

IMPORTANT! The warranty period for an electric meat grinder should not be less than 1 year.

Please note that household appliances come with not only instructions, but also documents that describe all the properties of the machine. Do not hesitate to ask the consultant to turn on the meat grinder to see how it makes noise and whether the sound is uniform.