Error 0 Tricolor: what it is, how to fix it and what to do
There are several ways to resolve error 0 Tricolor. The easiest option is to reboot the receiver after waiting a few seconds or minutes. If this does not help, it is recommended to check the power supply, antenna, and settings. The main causes and solutions to the problem are described in the presented material.
The content of the article
How is the error deciphered?
You need to start by understanding what error 0 Tricolor TV means. This malfunction occurs quite often, so many users encounter it. It means that the receiver cannot decode incoming signals, which is why the channels do not work.
Therefore, it is clear what to do if there is an error 0 on Tricolor. In most cases, the problem can be fixed on your own, that is, without contacting a specialist. The sequence of actions depends on the specific reason. But it is important to remember what to do first when there is an error 0 on Tricolor:
- Check the signal strength and quality scale.
- If necessary, adjust the antenna.
- Turn off the receiver for a few seconds and turn it on again, that is, reboot.
- Error 0 on Tricolor can be resolved by connecting the equipment to the network through your personal account.
- If this is not possible, it is recommended to check the power supply by taking measurements with a multimeter.
- Next, you should make sure that the cable connection is made correctly, the contact is tight, and the cable does not move away from the connector.
- If Tricolor still gives error zero, you need to check the integrity of the cable itself.
- Lastly, inspect the converter with the antenna for damage.
- If this does not help, you need to establish the specific reason, what error 0 on Tricolor means, and act in accordance with the instructions. The most common cases are described below.
System failure
One of the main ways to fix error 0 Tricolor TV is to simply reboot:
- Disconnect the equipment from the network.
- Wait a few minutes.
- Then turn it on again and check the operation.
If this helps, then error code 0 Tricolor appeared due to a malfunction of the equipment associated with a recent power outage. It is quite possible that household appliances stopped working because of it.
Power supply failure
You also need to understand what to do if Tricolor does not show error 0. In this case, you should check the power supply. This is not always easy to do, because even if the green indicator is on, the equipment may actually fail.
To reliably diagnose the cause, you should take a working power supply from another device and connect it. It is quite clear that if the code disappears, then the reason is related to the block. All that remains is to replace it with a new one or repair it.
Old software version
Considering further what to do if Tricolor shows error 0, we can also identify a reason such as outdated software. Typically, a similar phenomenon occurs if the receiver is not updated in a timely manner.
The elimination instructions are as follows:
- Check the program version by pressing the “STATUS” key on the remote control.
- Some models do not have such a button, but there is “Tricolor TV” - then click on it.
- It is clear what error 0 means in Tricolor. If a message appears on the screen about the need to update the software, you need to do this by following the prompts.
- Modern models are quickly upgraded to new versions - no additional actions are required. Moreover, it is important to take into account that the process takes place in 2 stages - first the receiver software is updated, then the software of the module itself.
- If the receiver was purchased a long time ago, it may happen that it will not be able to complete the update. In this case, you should contact the company's hotline.
Bad signal
When answering the question of what to do if Tricolor writes error 0, you need to take into account such a factor as an insufficiently high-quality signal. This is often observed in bad weather, especially in rural areas.
But even if the weather conditions are normal, a code may still appear on the screen. And then you will have to figure out what error 0 is on Tricolor. In this case, the cause may be an incorrectly configured plate or creases or other damage to the cable.
The solution is as follows:
- Take the receiver control panel and press the red and blue buttons in sequence.
- 2 scales will light up on the screen - check that each is at least 2/3 full.
- Next, you should study what error 0 means. If it occurs again, it is recommended to inspect the plate and, if necessary, remove debris and accumulated snow from it.
- Then it is slowly moved in different directions, finding a position at which the scales are filled to the maximum.
Activation keys reset
Another reason why Tricolor does not show error 0 is that the activation keys have stopped working, that is, they have been reset. This occurs if the receiver has not been used for a long time - 5 days or more. The reason may also be related to late payment.
To understand what error 0 means on Tricolor TV, you should proceed as follows:
- Turn on any encrypted channel and leave the system on for a few minutes. Moreover, the TV itself can be turned off.
- If during this time (maximum hour) the airwaves have not been restored, send a request for re-activation through your personal account (the “Repeat activation” command) or by calling the hotline.
- Another option is to contact your dealer.
- Another way to fix error 0 Tricolor TV yourself is to go to the receiver menu via the remote control. First, press the “Tricolor TV” button, then select “Repeat activation command.”
Payment failed
Error zero on Tricolor TV also appears when there is no payment. Or the money has been deposited, but for some reason it has not yet been credited to the account. You can check it yourself by doing this:
- Check whether there is an active subscription to the previously selected package.
- Make sure that the service is currently active.
- Log in to your personal account and check the “Checking subscriptions” section.
- Contact the company's hotline.
- If you need to make a payment and leave the receiver turned on, the code will soon disappear automatically.
Incorrect smart card installation
Next, you need to figure out what to do if Tricolor TV gives error 0. One of the reasons may be a problem with the smart card. It's quite easy to verify this:
- Press “STATUS” on the remote control (on new models – “Tricolor TV”).
- See the card number on the screen (it matches the ID number of the receiver).
- If there is no number, the message “no card” will appear. In this case, check that it is installed correctly.
- If the card is placed correctly, you need to remove it, carefully wipe it and reinsert it, pushing it all the way.
If the error 0 Tricolor was and remains, the last option is to reset all settings. Then they will be updated to the state that was after the factory installation.
All the main reasons why Tricolor displays error 0 are described above, as well as how to fix it. If no case is suitable, it is better not to waste time, but simply call the hotline. Most problems can be resolved over a telephone conversation. In some cases, you will have to call a technician to your home.